Our client is a non-profit affordable housing developer located in Upland, CA. They provide award-winning, affordable, safe, high quality housing communities for families and seniors combined with social service programs geared toward helping families move toward self-sufficiency and ultimately to home ownership.
We are currently recruiting for an experienced Systems/Network Engineer to join their team. If you have a Bachelor’s degree in Computer Science, Engineering or Information Systems and 8-10 years of related work experience, please submit your resume to [email protected]. This position serves as the sole Systems/Network Engineer onsite.
Responsibilities:
Strategy and Planning:
- Design and implement short-term and long-term strategic goals for managing and maintaining the team’s systems and software
- Ensure that all planned and in‐place system architectures are aligned with the organization’s goals
- Provide expertise and architectural assistance to other IT staff
- Conduct research on new technologies, create and develop plans for investing in such systems that will increase cost effectiveness and flexibility
Operations and Maintenance:
- Design, configure, operate and perform maintenance on networking and computer systems; including hardware, software, web portals, Internet and Intranet connections, firewalls, servers, and security, that allow company infrastructures to function.
Acquisition & Development:
- Design, create and monitor the implementation of end‐to‐end integrated systems. Review new and existing system designs and make recommendations for improving or altering systems, including negotiating and administering vendor and consultant contracts.
Operational Management:
- Consult with department heads and end‐users to further infrastructure development
- Develop and execute test plans to check technical performance of infrastructure and report findings and make recommendations for improvement
- Improve customer service, perception, and satisfaction
- Overall systems and infrastructure monitoring, administration and maintenance of systems integrity
Skills and Experience:
- Proficient network and infrastructure skills and organization and conceptualization skills
- Ability to easily engage in abstract thinking and logical reasoning
- Ability to self‐evaluate and adapt efficiently
- Experience conducting technology, trends, standards, and products research
- Proven experience identifying, analyzing, and resolving system problems
- Project management experience managing multiple projects concurrently
- Expertise designing, managing and supporting:
- Servers – DNS, file servers, mail servers, and NAS equipment
- Microsoft related technologies – Windows Server, Exchange, Active Directory, SQL, SharePoint, and Office 365 including migrating on‐premise Exchange to O365, and deploying and managing Microsoft Teams and OneDrive
- Network level support – network switches; voice switches, LAN and WAN connectivity, routers, firewalls, and security
- SD‐WANs – Managing vendors, infrastructure, security, and troubleshooting
- Remote access support – VPN, Terminal Services and other remote support tools
- Virtualization – VMware, Citrix, and Microsoft
- Cloud solutions – Experience evaluating solutions, managing vendors, project planning, implementations, and administration of cloud‐based software solutions
- Remote monitoring and management ‐ update agent scripts, respond to alerts, monitor dashboards, and periodic system review.
- Document maintenance ‐ for all computer systems and network infrastructure
- Ability to manage all work, including incidents, service requests, change requests, etc. in an ITSM solution.
- Interpersonal skills – telephony skills, verbal skills, written communication skills, active listening, and customer care
- Technical awareness: ability to match resources to technical issues appropriately
Education and Training:
- Bachelor’s degree in Computer Science, Engineering or Information Systems, and 8-10 years of related work experience
- Professional IT Certifications, such as Microsoft MCP, MCSA or MCSE, VMware VCP, etc. preferred